Policies

Do I have to pay a deposit to secure my appointment?


A non-refundable booking fee of £15 is required to secure all appointments; this will be deducted from your total bill on the day of your appointment. This payment can be made via Paypal or bank transfer. The remaining balance can be made via a cash, Paypal, BACS or card payment. Please note, card payments will incur a surcharge of £1 Please note: Booking fee amounts are lost if appointments are not attended or are cancelled with less than 48 hours notice.




Do I have to prep my hair before a braids appointment?


All customers who have opted for braided styles, are advised to arrive to their appointments with clean, detangled hair with minimum product, unless additional services have been booked/agreed. An extra charge of £10 will be added for detangling. Clients with dirty hair will not be serviced. Please note - Braided styles will last longer on natural textured hair if the hair has been blow dried (or stretched, for those who prefer not to use heat). HBR is happy to service hair of all textures with a minimum length of 2 inches for Afro hair and 4 inches for European hair.




Can I cancel or reschedule my appointment?


Any bookings that need to be cancelled/rescheduled should be done so at least 48 hours before an appointment. This can be done online or via email. Any appointments cancelled with less than 48 hours notice will result in the loss of the deposit amount paid.




Is extension hair provided with my braiding service?


No, all service prices do not include the cost of extension hair. Although it is recommended that clients provide their own hair for all services, HBR is happy to provide hair at an additional agreed cost.




Are mobile in-home services free?


Mobile appointments are free of travel costs if within a 3 mile radius from LS1. Any appointments over 3 miles will be charged at 45p per mile for the round trip. Mobile appointments cover a maximum of a 100 mile round trip from Leeds City Centre; 50 miles each way.




Where is the salon based?


HBR provides salon based appointments at No.8 Salon, 8 Cottage Road, Leeds, LS6 4DD. Services are appointment based only. Any available same-day walk in appointments will be featured on Instagram stories.




Are hair accessories included?


Hair clips and string are provided free of charge with all braided styles.* Subject to stock levels.





My little girl will not let anyone else braid her hair but Rhonda, that says it all. Amazing hair stylist and so accommodating. Will highly recommend Rhonda to anyone wanting a professional and classy hair do. - Sippy

Rhonda always delivers whatever I ask for because she's soo good at what she does! For me the added bonus is that she is mobile so suits the busy lifestyle as I literally do not have to leave my house. Rhonda is punctual, professional and polite. Her service cannot be faulted. Thank u Rhonda  - Danielle

Rhonda has been styling my hair for over 16 years, so I asked if she could help with my niece who doesn’t let anyone even brush her hair. My niece let Rhonda braid her hair beautifully and was so happy letting her! Amazing. - Carly

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